Terms & Conditions

Damage on delivery

In case of receiving items that were damaged during delivery, please contact us as soon as possible at: [email protected] and describe your problem. We request that you take some photographs of the item in its original packaging so that we can take appropriate measures against the delivery company. We would also be very grateful if you could write down the time of delivery and the full name of the deliverer. All this information will be very useful when claiming damages.

We try to keep the zanprojectiles.com site up to date at all times, but we cannot be absolutely sure that all information is 100% accurate. Therefore we do not guarantee or do not resume any legal liability regarding all information on the site. Item pictures are symbolic and do not depict the actual properties of an item (colour, details, additional equipment etc.). Such mistakes occur because of technical solutions or because of human error. Changes in the modern world are so rapid that it is impossible to keep up with all new information on the site as it takes some time to change it. This applies especially to prices and item properties.



Item prices are labeled as “Price” Price is the price for our registered users of the zanprojectiles.com online shop. Because of fast changing conditions in business the prices have no set duration and can be changed at any time. All prices exclude VAT and are valid after the seller confirms them. Although we renew the price list on the site every day some errors may still occur. In this case the customer will be contacted with the new information and it will be possible for him to cancel his order. We will however offer him a good second option in order for him to change his order that will satisfy him.



Any online purchase is carried out when the items are delivered or a written letter is sent with delivery information. The automatically generated e-mail invoice does not count as a carried out purchase. We strive to keep as much items in stock as possible and the delivery times quick in order to keep our customers satisfied at all times. We, however, cannot guarantee the availability of all items within the promised delivery time since we do not have any control over production and distribution. After an item has been purchased on the online shop the customer can change its order before the item has been sent only if the customer chooses to order an item at a higher price. After the order has been sent the customer cannot cancel it.

General terms of use

The general terms of use for the zanprojectiles.com website are in comply with the Slovene Consumer protection law and with the international code for online trade. Zanprojectiles.com online shop is managed by Žan Šude s.p. which is seated at the address: Jarška cesta 67, 1000 Ljubljana, Slovenia. All zanprojectiles.com site users  agree to all terms and conditions listed here. Any zanprojectiles.com site user is automatically considered as informed with this information and has to comply with it. Because of frequent changes in terms and conditions of use it is strongly recommended to check frequently for updates in order of being completely informed. All content on zanprojectiles.com  website is copyright protected and any copying, distribution, printing, publishing or any other unauthorized use is strongly prohibited.


We accept payment metod paypall, bank transfer and other Paywiser options. After order has been made customer canot cancel the purchase.

All items remain property of Žan Šude s.p. until full payment has been met.